Requesting a Second Opinion

Your turn

• Find a partner.

• Decide who will be the supervisor and who will be the

recruiter first (you will switch roles later).

• Both of you will review the scenario.

• Do not begin your discussion yet.

• The recruiter presents information.

• The supervisor provides feedback.

• Process the scenario together.

Assign one of the remaining scenarios (2–4) to each partner group.
Instruct participants to follow the directions on the slide and use the questions on the back of their handouts to guide the discussion.
Remind recruiters of the information they should provide when seeking a second opinion.
First, both partners will review the scenario but not discuss it.
The recruiter presents the scenario, including his or her opinion on eligibility, and the supervisor listens for five minutes.
The supervisor records feedback on the first question on the back of the handout (How did the recruiter present the facts?).
The supervisor presents feedback on the presentation to the recruiter.
The recruiter and supervisor process the scenario together (complete the checklist, develop a timeline, answer the remaining questions, and recommend an eligibility determination).
After 10 minutes (or when all participants are done), click to the next slide.