say exactly what you
mean, words are
Directness is rude,
be implied, non-verbal
communication is key
- This slide and the next contain speech bubbles that will display with successive clicks. Each speech bubble identifies one type of conversation pattern.
- Ask participants to read each conversation pattern as it appears and discuss with a partner at their tables about how this type of conversation might impede communication.
- Ask participants to share their discussions with the group.
- Click to the next conversation pattern.